Introduction
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
We are committed to protecting your privacy and handling your personal information fairly, lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Who We Are
Company Name: Clarendon Co Professional Services Ltd
Registered Office: 15 Beaufort Gardens, London, England, SW3 1PS
Email: clarendonco.proservices@outlook.com
Company Registration Number: 16440238
For the purposes of data protection law, we are the Data Controller responsible for your personal information.
Information We Collect
Depending on how you interact with us, we may collect:
Personal Information

• Full name

• Company name

• Postal address

• Email address

• Telephone number

• Project location

• Details of your enquiry

• Quotations and project information

• Payment and invoicing information where applicable

• Communication records

Technical Information
When you visit our website we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referral source

• Cookie information

How We Collect Your Information
We collect information when you:

• Complete a contact form

• Request a quotation

• Telephone or email us

• Use our website

• Request information about our services

• Engage us to carry out construction work

• Apply for employment

• Communicate with us through social media

We may also receive information from architects, developers, suppliers, contractors or other parties involved in your project where appropriate.
How We Use Your Information
We use your information to:

• Respond to enquiries

• Prepare quotations

• Deliver construction services

• Arrange surveys and site visits

• Manage projects

• Process invoices and payments

• Communicate throughout your project

• Meet contractual obligations

• Improve our website

• Maintain security

• Comply with legal obligations

• Prevent fraud

• Handle complaints

• Recruit employees

We will only use your information where we have a lawful basis for doing so.
Legal Bases for Processing
We process personal information because:

• You have provided consent.

• Processing is necessary to perform a contract.

• Processing is necessary before entering into a contract.

• Processing is required by law.

• Processing is necessary for our legitimate business interests, provided these do not override your rights.

Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:

• Professional advisers

• Accountants

• Solicitors

• IT providers

• Website hosting providers

• Cloud storage providers

• Payment providers

• Banks

• Insurance companies

• Surveyors

• Architects

• Engineers

• Approved subcontractors

• Waste management companies

• Utility providers

• Government bodies where legally required

• Law enforcement agencies where required by law

All third parties are expected to process your information securely and only for legitimate purposes.
Construction Projects
Where we provide construction services, we may collect and process information necessary to deliver your project, including:

• Property addresses

• Building specifications

• Drawings and plans

• Photographs of work

• Site access arrangements

• Health and safety information

• Project documentation

• Contractor and supplier information

This information is only used for the management and completion of your project.
Recruitment
If you apply for employment or subcontractor opportunities, we may collect:

• CVs

• Employment history

• Qualifications

• References

• Right to work documentation

• Professional certifications

Recruitment information is only retained for as long as necessary.
Cookies
Our website may use cookies to improve functionality and understand how visitors use our website.
Cookies may include:

• Essential cookies

• Performance cookies

• Analytics cookies

• Security cookies

You can manage or disable cookies through your browser settings, although doing so may affect website functionality.
Analytics
We may use website analytics tools to understand visitor behaviour and improve our website.
Analytics data is generally aggregated and does not directly identify individual users.
Marketing
Where permitted by law, we may occasionally send information about our services.
You can opt out of marketing communications at any time by contacting us or using the unsubscribe link included in marketing emails.
Data Security
We take appropriate technical and organisational measures to protect your information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

• Destruction

Measures may include secure servers, encrypted communications, password protection, restricted staff access and regular security monitoring.
Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax and contractual obligations.
Retention periods vary depending on the nature of the information and applicable legal requirements.
When information is no longer required, it will be securely deleted or anonymised.
International Transfers
Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK data protection legislation.
Your Rights
Under UK data protection law you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your information where appropriate.

• Restrict processing.

• Object to certain processing activities.

• Request transfer of your information where applicable.

• Withdraw consent where processing relies upon consent.

• Lodge a complaint with the Information Commissioner's Office (ICO).

We may ask for proof of identity before responding to requests.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to read their privacy policies before providing personal information.
Children's Privacy
Our website and services are intended for adults and businesses.
We do not knowingly collect personal information from anyone under the age of 13.
If we become aware that such information has been collected inadvertently, we will delete it as soon as reasonably practicable.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or our services.
Any updates will be published on this page together with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:
Clarendon Co Professional Services Ltd
Address: 15 Beaufort Gardens, London, England, SW3 1PS
Email: clarendonco.proservices@outlook.com
Complaints
If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns first.
You also have the right to make a complaint to the UK Information Commissioner's Office (ICO).
Information about making a complaint can be found on the ICO's official website.